How to Order - Sundance Art Glass Center
Sundance Art Glass
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Need Your Order
in a Hurry?
For a fee of $10 your order goes ahead of regular orders. If your order is received before 10AM PST, 1PM EST we'll make every effort to see that it goes out the same day
click here to purchase

Sundance Glass
Over 40 years!

Unbeatable Pricing
Unbeatable Quality
Unbeatable Service
Unbeatable Selection


Click Here For Details


Print version of this page

There are Four ways to place an order
  • Use the shopping cart on this web site.
  • Call us! 800-946-8452 - we would love to hear from you.
  • Click here to E-Mail

Don't forget our $20 minimum for US orders,
$200 for shipments to Canada and Mexico,
and $200 for all international shipments
Orders over $200 require an Adult Signature


Four ways to pay
  • Credit card - Visa, MC, AMX and Discover
  • paypal logo Click Here for details
  • Prepay with a personal check
    We will wait 10 days before sending out the order, once the check is received, we must wait for it to clear our account.
  • Prepay with a Money Order
    We will send out the order when the Money order is received.

Please keep in mind that prices are constantly changing, websites may not always reflect the
current price. The prices are 99.9% correct but there is always a rascal in there somewhere.

Need Your Order in a Hurry?


For a fee of $10.00 your order goes ahead of regular orders. If your order is received
before Noon on the West Coast we'll make every effort to see it goes out the same day

click here to purchase

Please note


We are closed on Saturdays and Sundays. The best time to reach a customer service
representative is Monday thru Friday, during our regular business hours
9AM-5PM PST (4PM on Fridays)
Feel free to email us when we're away and we will respond as soon as possible

If You Use The Shopping Cart

$20 Domestic Order Minimum And 1-3 Business Day Processing Period

If your order is less than $20.00 US (product, not shipping), the shopping cart will allow you to finish the order but we will cancel the order and refund you. If your order is placed before noon Pacific time we try to get your order out that day or by the end of the next business day. Shipping time is 1-7 business days depending on your location. We do provide an optional Rush fee of $10.00 to US customers to speed up processing and put orders in our express checkout. Please call 888-446-8452 or email us at mail@sundanceglass.com. Adult signature may be required at time of delivery. Thank You.
 

Sorry We No Longer Ship Outside of the US (Except Canada)


We have a $100 minimum order for Canada customers. Your total upon check out will not include shipping. Shipping will be calculated after the order is placed and you will be notified of shipping options and shipping costs by email. Please make sure to check your email for our response and make sure your email provider is not blocking us. You're responsible for Taxes/Duties/Customs Fees upon import of product. Since we cannot predict what Canada will charge, we cannot calculate this for you.

When Will My Credit Card Be Charged?

When your credit card is processed by the shopping cart we will put a authorization hold on the total of the shopping cart. Once we have accurately calculated your order reflecting any out of stock items, sale items, and any shipping charge adjustments we will then capture the amount and if necessary increase or decrease the dollar amount to reflect any changes made. If adjustments are made you will be notified of the changes. It can take up to 3 business days for the adjustments to reflect on your bank account statement. Any Offline orders placed will be charged at the time of shipping.


When Will My PayPal Account Be Charged?

Your PayPal Payment will be processed immediately. If your order total is different than what the shopping cart displayed, due to any out of stock items, sale items, or different shipping costs, we will send you a refund or request additional funds.
 

Is My Shipping Cost Accurate?

Shipping charges are based on number of boxes, the weight and size of each box plus the delivery location. Shopping carts systems do not accurately calculate all of these conditions prior to packing. Only after packaging can we determine your actual shipping cost. We do this to save you money on shipping. Many other internet companies overcharge you for shipping rather than take the time to determine your actual shipping costs.



Click Here to see all that other stuff about ordering:
Returns, Damages, Refunds, Returns, etc.


We ship by UPS -  They are the best company for the best price for the service they offer.
Signature may be required at time of delivery.

We will send your order by USPS if you request it but your shipping rate may be more expensive
than UPS and your order will take longer to process and ship.

Normal shipping is by UPS.
Our minimum shipping and handling for anything sent is $7.50.
Have your order sent faster using our RUSH Processing - rate varies depending on season.
We process your order ahead of other non RUSH orders, usually within 24 business hours.
Rush Processing is free if you select a faster shipping service listed below.

You can pay extra to have faster service - Choose:
  • 3rd Day
  • 2nd Day
  • Overnight
Signature will be required at time of delivery.

UPS MAP


WE SHIP WORLD WIDE
 Toll Free for Orders or Questions
888-446-8452
800-946-8452
800-641-6262

Phone 530-872-3021

Fax # 530-876-8561

E-Mail us at

We think we are pretty good at answering our e-mails quickly,
but please expect to occasionally wait a couple of days for an answer.

Our Paradise, California Store
Hours we can take new orders and answer questions.
Pacific Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Open 9 AM 9 AM 9 AM 9 AM 9 AM Closed Closed
Closed 4:30 PM 4:30 PM 4:30 PM 4:30 PM 4 PM Closed Closed

*The staff has decided they want to have weekends off
Remember Our Web Site is open 7/24/365



Click Here To See All About Paradise, CA Area
 
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Copyright & ™ 2008 Sundance Art Glass. All rights reserved.
Sundance Art Glass, 6052 Foster Rd., Paradise, CA, 95969-3121, USA
Phone: 800-946-8452  |  Phone: 530-872-3021